Security - Customer Password Policy
Last updated: 01 December 2022
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Customer Password Policy for Liqvid PTE. LTD.
1. Password Complexity:
Customer passwords must meet certain complexity requirements to ensure they are strong and resistant to unauthorized access. This includes a minimum length, the use of a combination of uppercase and lowercase letters, numbers, and special characters.
2. Password Confidentiality:
Customers are responsible for maintaining the confidentiality of their passwords and should not share them with anyone. Liqvid PTE. LTD. will never ask customers for their passwords through email or any other means.
3. Password Rotation:
Customers are encouraged to periodically change their passwords to mitigate the risk of unauthorized access. A recommended frequency for password rotation is every three months, although this can be adjusted based on the sensitivity of the customer's account and the nature of their interactions with Liqvid PTE. LTD.
4. Password Storage:
Liqvid PTE. LTD. uses secure and industry-standard practices for storing customer passwords. Passwords are encrypted and stored in a hashed format, ensuring that they cannot be easily retrieved or decrypted.
5. Password Recovery:
In the event that a customer forgets their password, Liqvid PTE. LTD. provides a secure password recovery process. This typically involves verifying the customer's identity through additional security measures, such as answering security questions or providing other forms of identification.
6. Password Education and Best Practices:
Liqvid PTE. LTD. provides education and guidance to customers regarding password best practices. This includes promoting the use of unique passwords for different accounts, avoiding the use of easily guessable information (such as personal names or birthdays), and using password managers to securely store and manage passwords.
It is essential for customers of Liqvid PTE. LTD. to adhere to the password policy to protect their accounts and sensitive information. This policy helps ensure the confidentiality and integrity of customer data and promotes a secure environment for interacting with Liqvid PTE. LTD.